In a bid to enhance customer satisfaction and improve service delivery, the Ibadan Electricity Distribution Company (IBEDC) recently conducted...
Vous n'êtes pas connecté
Ibadan, [9/7/24] - The Ibadan Electricity Distribution Company (IBEDC) is delighted to announce the availability of meters following the recent acquisition of a new stock through the Meter Asset Provider (MAP) Scheme. This initiative aims to improve service delivery and address concerns over estimated billing among our valued customers.According to Engr. Francis Agoha, Acting Managing Director of IBEDC, customers are encouraged to register for meter acquisition through the dedicated platform at msms.ibedc.com. This platform has been designed under the Meter Asset Provider (MAP) Scheme to ensure a seamless and secure metering experience for all our customers.In light of recent reports regarding unauthorized individuals collecting cash payments for meters and other services, Engr. Francis Agoha strongly advises IBEDC customers against making cash payments to third parties. "To safeguard your transactions, we recommend visiting our official website at msms.ibedc.com for meter registration and payments," he emphasized.IBEDC provides multiple secure payment options including IBEDCpay, USSD,24-hour Self-Service Kiosks, IRecharge, and Fets Wallet, designed to facilitate convenient and secure customer transactions.For those who must make cash payments due to limited access to online services, Engr. Agoha underscores the importance of obtaining a valid receipt for every transaction. "Ensure the receipt issued bears the customer copy to prevent any potential fraud," he added."We urge all customers to exercise caution and refrain from engaging with unauthorized agents claiming to represent IBEDC," concluded Engr. Agoha.For further inquiries or assistance, customers are encouraged to contact IBEDC customer service at 07001239999 or visit www.ibedc.com.
In a bid to enhance customer satisfaction and improve service delivery, the Ibadan Electricity Distribution Company (IBEDC) recently conducted...
Only 14% of customer service and support issues are fully resolved using self-service, according to a new survey by Gartner – even for issues that...
Verve, Africa’s largest domestic payments card and token brand, has announced the launch of the highly anticipated 5th edition of Verve Good...
The Africa Fintech Summit has announced Interswitch Group as Gold Sponsor for the Africa Fintech Summit (AFTS) 2024, to be held in Nairobi, Kenya,...
Abbey Mortgage Bank, a renowned financial institution celebrated for its dedication to excellence and customer satisfaction, has revamped its...
The University of Ibadan has confirmed the receipt of N201m institutional fees remitted by the Nigerian Education Loan Fund for the payment of fees of...
Wednesday morning, the day before Thanksgiving, Mae awoke, set her hair in curlers and switched on her laptop. The screen froze and a message...
Americans are familiar with the Miranda warning that anything that arrestees say can be used against them in a court of law. But the Biden...
MG Motor Middle East has launched a regional call centre in a move to bolster customer service. The initiative aligns with MG’s mission to deliver...
Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our...