By Wendy Tembedza, Partner at Webber Wentzel The use of artificial intelligence (AI) in retail continues to generate discussion. This is largely due...
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- ITNEWSAFRICA.COM - A la Une - 26/Jun 09:37
How Can AI & Automation Work in Retail?
The use of artificial intelligence (AI) in retail continues to generate discussion. This is largely due to the benefits that retailers have realized by using the technology across various parts of the business value chain. AI can improve back-office efficiencies and optimize the customer experience. However, the incorrect implementation of AI functionality can result in […]
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