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  - IT-ONLINE.CO.ZA - A La Une - 15/Aug 08:08

AI features big in Telkom’s planning

Telkom says it has embraced artificial intelligence (AI) as a cornerstone of its digital transformation strategy, spending R46-million in this financial year aligning its AI initiatives with business strategy. “AI enables us to optimise operations, personalise customer interactions, and foster talent development,” says Dr Mmaki Jantjies, group executive: Innovation and Transformation. “Our investments are strategic, […]

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