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Maroc Maroc - NAIJA247NEWS.COM - A La Une - 24/Sep 19:52

NERC Received 1.22 Million Complaints in 2023; Metering, Overbilling Top Issues

Abuja, Sept. 24, 2024 (NAN) – The Nigerian Electricity Regulatory Commission (NERC) reported receiving 1,220,245 complaints through its customer complaints units in 2023, with metering and overbilling being the most common issues. According to NERC’s 2023 Annual Report, complaints included metering, overbilling, disconnection, service interruptions, delays in reconnection, load shedding, and voltage issues. Metering accounted […]

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