The Nigerian Electricity Regulatory Commission (NERC) has announced the approval of N21 billion for 11 electricity Distribution Companies (DisCos) to...
Vous n'êtes pas connecté
The attention of the Enugu Electricity Distribution Company PLC (EEDC) has been drawn to a video circulating on the social media space, made by one Mazi Okechukwu Cyril Nwuche who claims to be a lecturer at the Nnamdi Azikiwe University, Awka, Anambra State, and the Anambra State Chairman of South East Electricity Consumers Association (SEECA), purporting that EEDC is calling on its customers to apply for free prepaid meter. EEDC in reacting to the misleading video through it's head of corporate communication, Mr Emeka Ezeh said "This information is not only incorrect but laced with mischief aimed at misleading unsuspecting customers and creating confusion within the space.""Whilst EEDC encourages its customers in need of meters to apply and have their premises metered, it is important that they are armed with the right information, and that they also understand the procedure in place for meter acquisition.""EEDC clearly states that the Meter Asset Provider (MAP) metering scheme remains the available metering option for customers who want to acquire prepaid meters. This arrangement allows the customers to pay for the meter and be reimbursed through energy, over a period. All they need to do is simply log on to the EEDC website (www.enugudisco.com) and fill the meter application form to initiate the process."He said alternatively, customers can visit their respective district offices or service centers with a copy of their bills for further assistance by the customer service representatives.He however stressed that It is pertinent to note that customers living in communities that are under a bulk billing arrangement cannot apply individually for prepaid meters, except the community opts to be debulked, which will require enumeration and creation of account for the individual customers. That is the only time individual customers within such a community can apply to be metered. Regarding the issue of “free meter” to customers. Recently, the Nigerian Electricity Regulatory Commission (NERC) came up with an initiative specifically designed to close the metering gap for unmetered customers within the Band “A” feeders. Modalities for this program will be made known to customers once it is ready.It is the responsibility of EEDC to provide its customers with accurate information. Customers are therefore advised to always seek clarification and make enquiries on issues of concern through the approved EEDC communication channels. These include its website (www.enugudisco.com), social media handles (Facebook, X, and Instagram), 24/7 Call Center (02084700100) or by visiting the Customer Service Unit at the District Office.Misinformation spread by opinionated individuals like Mazi Okechukwu Cyril Nwuche and his group members (SEECA) should not be given any credence, as they are out to mislead and misinform unsuspecting customers thereby creating confusion amongst EEDC customers.EEDC remains committed to providing improved service to its esteemed customers. He concluded
The Nigerian Electricity Regulatory Commission (NERC) has announced the approval of N21 billion for 11 electricity Distribution Companies (DisCos) to...
NERC has stressed the urgency to close the metering gap for Band 'A' customers to protect revenue and manage demand effectively.
June 22, 2024. Azonuchechi Chukwu. The Nigerian Electricity Regulatory Commission (NERC) has announced the approval of N21 billion for 11 electricity...
Yoodo is ready to announce that it will end the brand and service under them effective August 29, 2024. Further to that, Yoodo now shares some new...
Volue, a leader in technologies and services that enable its customers to succeed in the energy transition, has signed a deal with the leading...
The Nigerian Electricity Regulatory Commission (NERC) Friday announced the approval of N21 billion for the procurement of electricity meters for Band...
The eleven electricity distribution companies (DisCos) in Nigeria have received a total of N21 billion from the Meter Acquisition Fund (MAF) scheme to...
Whenever a Kazang customer's account gets low or depleted, he or she can consider applying for the available advance loan via the app.Kazang has been...
It will be 565 meters long and 17.20 meters wide with four lanes. It will also have 1,300 meters 1,300-meter-long and 18 meters wide approach road...
The Federal Government, today declares that it is perfecting the process for the establishment of an electricity offences tribunal with an inbuilt...