Customers who want to return items bought online may face more charges, as some retailers - like clothing giant ASOS - add up the costs.
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Customers who want to return items bought online may face more charges, as some retailers - like clothing giant ASOS - add up the costs.
Customers who want to return items bought online may face more charges, as some retailers - like clothing giant ASOS - add up the costs.
Online fashion retailer writes to some customers to say they face £3.95 fee unless they keep up to £40 of order
We would like to hear from shoppers about their experiences of retailers charging for returning items
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