Consumer NZ is backing allegations against Jetstar, saying the airline put illegal caps on compensation for cancelled flights.

NZ’s competition watchdog will file charges against low-cost carrier Jetstar over claims it misled customers about their rights to compensation...

The Biden administration is examining the four largest US airline frequent-flyer programmes and how they devalue points that consumers have earned...

The Biden administration is examining the four largest U.S. airline frequent-flyer programs and how they devalue points that consumers have earned and...

The Biden administration is examining the four largest U.S. airline frequent-flyer programs and how they devalue points that consumers have earned and...

Jetstar has been accused of misleading travellers about their rights. What can you demand?

The Commerce Commission claims the airline discouraged consumers from seeking compensation. The airline apologised for errors.

The Commerce Commission claims the airline discouraged consumers from seeking compensation. The airline apologised for errors.

Organised Labour has put forward two additional demands for the government to take firm action against illegal mining.

Organised Labour has put forward two additional demands for the government to take firm action against illegal mining.