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Maroc Maroc - ARABNEWS.COM - Economy - 16/Jun 11:01

Technology shapes future of hospitality with enhanced guest experiences

article author: Nirmal NarayananAuthor: Sun, 2024-06-16 13:52 RIYADH: The global hospitality industry is increasingly investing in technology to improve the guest experience, with artificial intelligence playing a key role in automating tasks like booking, check-ins, and housekeeping management.  In a recent report, The Bench, a publication by the Future Hospitality Summit, noted that implementing advanced technologies also enables 24/7 traveler support through AI chatbots and virtual assistants. Main category: Business & EconomyTags: Tourism & Transport

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