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Maroc Maroc - TRAVELMONITOR.COM.AU - A La Une - 19/Feb 15:10

AGENT MASTERCLASS: How to upsell and cross-sell without being pushy

For travel agents, upselling and cross-selling are essential strategies for increasing revenue and enhancing the client experience. However, the challenge lies in doing so without making clients feel pressured or oversold. The key is to focus on value-driven recommendations that genuinely improve the traveller’s journey. Here’s how to effectively upsell and cross-sell while maintaining trust […]

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