ANZ has been sanctioned by the banking watchdog for guzzling fees from deceased estates and about 20,000 customers are being compensated.
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The banking watchdog has named and shamed ANZ, saying the bank breached its code obligations by failing to stop or refund fees charged to estates of customers who had died.
ANZ has been sanctioned by the banking watchdog for guzzling fees from deceased estates and about 20,000 customers are being compensated.
The ANZ bank has been publicly named and shamed for charging fees to dead clients and ignoring requests for information from their representatives.
Westpac has been sanctioned, with the industry watchdog saying the bank’s move put vulnerable customers at “high risk” of harm.
ANZ has moved its Kalgoorlie-Boulder branch, which the company says will better suit customers’ personal and business banking needs.
Thousands of the bank’s customers were left locked out of their accounts due to an unknown issue.
Thousands of the bank’s customers were left locked out of their accounts due to an unknown issue.
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