The Telecommunications Industry Ombudsman (TIO) received 14,017 complaints between October and December 2025, a 3.6% increase on the previous quarter,...

Fed up farmers and families facing poor regional, rural and remote mobile services are being encouraged to keep complaining. The latest report from...

Fed up farmers and families facing poor regional, rural and remote mobile services are being encouraged to keep complaining. The latest report from...

Customer complaints to Ofcom about fixed broadband, landline, pay-monthly mobile and pay-TV services were broadly unchanged in Q3 2025, with overall...

Customer complaints to Ofcom about fixed broadband, landline, pay-monthly mobile and pay-TV services were broadly unchanged in Q3 2025, with overall...

And digital services complaints spike after social media age ban.

THE broadband, mobile and TV providers getting the most complaints from customers have been revealed by the regulator. EE, TalkTalk and Vodafone were...

Telecommunications company Spark's mobile and broadband businesses delivered slight revenue growth over the first half, contributing to an 83 percent...

Telecommunications company Spark's mobile and broadband businesses delivered slight revenue growth over the first half, contributing to an 83 percent...

Complaints about telecommunications services are rising in Australia and faulty and disconnected mobile phone connections are making the biggest...