A hardware giant has been found "entitled" to use facial recognition technology to combat retail crime and protect staff and customers.

A major ruling has been handed down in the long-running dispute over Bunnings’ controversial use of facial recognition technology in stores.

A major ruling has been handed down in the long-running dispute over Bunnings’ controversial use of facial recognition technology in stores.

An appeals body has overturned a 2024 decision by the Privacy Commissioner, ruling the hardware giant “was entitled to use FRT for the limited...

During 2018 and 2021, Bunnings trialled technology in 62 stores that captured customer facial data and compared it against a database of repeat...

Tribunal heard Bunnings store managers’ evidence of regular threatening or abusive behaviour from some customers

Its plan comes as the Australian Retailers Association used a Federal Government submission to warn that ‘escalating retail crime is undermining...

Target’s latest bid to win back shoppers is leaving customers and workers deeply uncomfortable. The retail giant rolled out a new in-store rule late...

Tribunal rules abusive customers justify use of controversial tech.

The UK government's proposed reforms to policing in England and Wales signal an increase in the use of facial recognition technology. The number of...