Please have some care for seniors

THE EDITOR: I am a senior citizen and a national of TT in my sunset years. I must say our government has and is trying to accommodate the ageing citizens in situations that are sometimes difficult to achieve. However, I find it difficult to understand why other institutions, in my case RBC Royal Bank, with which I have an account for over 30 years, is giving me problems to change my address online. I was told the bank's policy is that I must visit my branch and bring a utility bill to confirm the change of address. I explained that I’m handicapped and unable to visit as requested, and sent them a letter from the manager of the apartment complex stating the change of apartment. I was told that while they understand my situation and were sorry, they have to stick to their policy. I believe some sort of accommodation should be made when dealing with senior citizens in situations like myself. RICHARD LOBO Carenage The post Please have some care for seniors appeared first on Trinidad and Tobago Newsday.

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