Maroc - NEWSDAY.CO.TT - A la Une - 07/Jan 20:41

NPICTT, TSTT partner for digital payments

The National Payment and Innovation Company of TT (NPICTT) and Telecommunications Services of Trinidad and Tobago Ltd (TSTT) on January 7 announced a national partnership that moves TT’s digital transformation agenda into live operation. In a media release, NPICTT said the partnership delivers two major outcomes at the same time. It said TSTT has now been onboarded as the first organisation to process live payments on the NPICTT national payments platform, and has also adopted Nobis as its official electronic Know Your Customer (eKYC) solution, delivered through the NPICTT Innovation Centre. "Together, these developments mark a shift from planning and platform build-out to real, consumer-facing digital services. Through this integration, and as part of the partnership, TSTT will be the first payment-processing client on the NPICTT platform, being its official online payment channel for customer bill payments across its brands and services." It said customers will be able to pay digitally using infrastructure that is locally owned, nationally governed, and designed to scale across government. “This is a major step in operationalising the national payments framework,” said Dr Nigel Fulchan, the chairman of NPICTT. “TSTT’s onboarding as the first live payment-processing client underscores that the platform is not merely conceptual, but fully operational and production-ready with the capacity to support high-volume, public-facing services. This partnership illustrates how shared national infrastructure can be strategically leveraged to modernise service delivery across the State.” NOBIS has been deployed through the NPICTT Innovation Centre, which serves as the eKYC solution intended for public-sector use. Acting TSTT CEO Keino Cox said the initiative supports the company’s broader digital strategy. “This partnership allows TSTT to accelerate our transition to digital services in a structured and secure way. By going live on the national payments platform and adopting NOBIS through the Innovation Centre, we are improving the customer experience while maintaining strong governance and compliance. It also positions TSTT to scale digital services efficiently as demand grows.” Welcoming the announcement, Minister of Planning, Economic Affairs and Development and Minister in the Ministry of Finance Dr Kennedy Swaratsingh said the partnership reflects the steady growth and increasing national infrastructure to improve customer services across government entities. “NPICTT was launched in August 2025 to support this Government’s mission to reach every citizen, in every community, for every government transaction. “TSTT positioning itself as the first state-owned entity to adopt the NPICTT platform for online bill payments and digital customer onboarding is a milestone in the NPICTT’s thrust to become the unified gateway for all public-sector financial interactions. “We are about revolutionising the citizen experience by taking services that for years were complicated, time-consuming and often frustrating and making them simple, fast and secure. "TSTT is manifesting the goal of ensuring that every citizen, regardless of where they live or how they choose to pay, will have access to the same high standard of service. This is a leap forward in convenience, transparency and public trust. This is a first of its kind with more public agencies to follow." Swaratsingh congratulated NPICTT and TSTT. NPICTT said beyond TSTT, the partnership establishes a practical and repeatable model for government digital transformation as the approach taken – using shared platforms and a central innovation and enablement framework – reduces duplication, improves efficiency, and accelerates the rollout of digital public services. NPICTT now operates as the national payments infrastructure provider, while its Innovation Centre functions as the entry point for certified digital solutions to be rolled out across the public sector. It said the partnership does not change existing statutory or regulatory responsibilities. TSTT remains fully responsible for delivering services to its customers, while NPICTT provides the shared platforms and enablement framework. The post NPICTT, TSTT partner for digital payments appeared first on Trinidad and Tobago Newsday.