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Maroc Maroc - CAPETOWNETC.COM - A La Une - 10/Jan 15:00

FlySafair responds to NCC overbooking probe, calls for fairness

FlySafair has pledged to cooperate with the National Consumer Commission (NCC) following the announcement of an investigation into its overbooking practices. The inquiry stems from a consumer complaint on social media about being denied a seat on a booked flight due to overbooking. FlySafair defended the practice as a globally accepted industry standard to manage no-shows and maintain affordable ticket...

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