The consumer group said making a claim can be more distressing than the original incident itself.
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Maroc - CAPETOWNETC.COM - A La Une - 15/Jan 18:00
Airlink, CemAir reject FlySafair’s ‘industry standard’ overbooking defence
CemAir and Airlink have firmly rejected FlySafair’s claim that overbooking is a standard practice among airlines. Both carriers said they do not engage in overbooking, emphasising their commitment to ethical business practices and passenger trust. FlySafair is currently under investigation by the National Consumer Commission (NCC) following a consumer complaint about its overbooking practices. The complaint arose after a passenger...
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