By Liezel Jonkheid, Director and Founder of the Consumer Psychology Lab Empathy is a key differentiator in creating exceptional customer experiences...

In today’s rapidly evolving professional landscape, the concept of self-renewal has become increasingly vital for individuals across all...

PURPOSE: To ensure that quality products are received and prepared for customers according to SOP. DUTIES AND RESPONSIBILITIES: Maintain cleanliness...

PURPOSE: To ensure that quality products are received and prepared for customers according to SOP. DUTIES AND RESPONSIBILITIES: Maintain cleanliness...

Kalyan Kumar, Chief Product Officer, HCL Software, explains how the company’s portfolio remains competitive and relevant in a fast-evolving...

Kalyan Kumar, Chief Product Officer, HCL Software, explains how the company’s portfolio remains competitive and relevant in a fast-evolving...

  By Ifeanyi AbrahamGlobal PR and Communications Strategist; Co-Founder The Diverse Business and Tech Summit, FindBlackExperts, Techsoma and...

Alex Ovcharov is the founder and CEO of Wayvee Analytics, a real-time customer satisfaction and engagement monitoring solution for retail, and the...

Kan’nan Giu Nigerian Limited has established itself as a reputable company in the fields of clearing and forwarding, mining exploration,...

By Imelda Ndinelao Evaristus Namibia’s Customer Experience and Service Delivery Conference Seminar successfully concluded in Windhoek. The...