While there is  widespread speculation that artificial intelligence (AI) will drastically reduce customer service headcount, currently only 20% of...

Amid the spectre of mass job losses from AI, the real impact on workers is proving far more nuanced – ...

Amid the spectre of mass job losses from AI, the real impact on workers is proving far more nuanced – ...

A new nationwide survey by the Bharatiya Muslim Mahila Andolan (BMMA) has exposed the grim reality of how polygamy impacts Muslim women across India....

New international undergraduate (UG) and postgraduate (PG) enrolment has declined sharply in the United States and Canada this fall, according to a...

Nearly every service member living in privatized military housing has experienced at least one serious issue in their home — and an overwhelming...

A new study by Customer Care...

A new study by Customer Care...

Fifty-six percent of consumers are already spending as if the economy is in a recession or making changes to prepare, according to a survey by...

Fifty-six percent of consumers are already spending as if the economy is in a recession or making changes to prepare, according to a survey by...