Davao City—Business process outsourcing (BPO) firm ibex is expanding its Philippine operations by opening its second customer service center in a...

THE Contact Center Association of the Philippines (CCAP) is calling on the IT and Business Process Management (IT-BPM) industry to formulate solutions...

IN LINE with its commitment to enhancing customer service, Davao Light and Power Co., Inc. (Davao Light) announced a new mobile number. The new...

IN LINE with its commitment to enhancing customer service, Davao Light and Power Co., Inc. (Davao Light) announced a new mobile number. The new...

Global ERP provider Strategic has expanded its engagement with TLE.market to help Strategic accelerate sales pipeline growth while maintaining high...

The Customer Experience Management (CXM) in APAC –Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 is a detailed...

The Customer Experience Management (CXM) in APAC –Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 is a detailed...

The U.S. and many other societies are cycling into situations of toxic polarization today; discussion, let alone consensus, often appears impossible...

The U.S. and many other societies are cycling into situations of toxic polarization today; discussion, let alone consensus, often appears impossible...

FOLLOWING media reports of ITEL Guyana’s plan to cease operations locally, affecting more than 400 hundred workers, the Ministry of Labour has since...