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Maroc Maroc - BIZTODAY.NEWS  - A La Une - 21/Jun 11:55

Salesforce Announces the World’s First LLM Benchmark for CRM

Salesforce announced the world’s first LLM benchmark for CRM to help businesses evaluate the rapidly growing number of large language models (LLMs) for use in their customer relationship management (CRM) systems. The new benchmark is a comprehensive evaluation framework that measures the performance of LLMs against four key measures: accuracy, cost, speed, and trust and safety. It’s …

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