NAIROBI, Kenya (AP) — A suspect who police said confessed to killing 42 women and was being detained over the discovery of dismembered bodies in...
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The 2024 Kenya Banking Industry Customer Experience Survey, titled “Beyond Satisfaction, Towards Delight,” conducted by global consulting firm KPMG, has revealed that excellent customer experience is the primary factor influencing Kenyan bank customers’ preferences, surpassing even the cost of banking services. The research was conducted in three regions covering Nairobi region, Coast Region and Western...
NAIROBI, Kenya (AP) — A suspect who police said confessed to killing 42 women and was being detained over the discovery of dismembered bodies in...
In a bid to enhance customer satisfaction and improve service delivery, the Ibadan Electricity Distribution Company (IBEDC) recently conducted...
Doxim’s advanced Account Opening Solution (AOS) simplifies onboarding with flexibility and ease of use, elevating staff and member satisfaction...
The surveys examined various aspects of TOMRA Mining's service activities, such as the technical support team's competence.
NamWater has announced the launch of an External Customer Satisfaction Survey designed to improve its service delivery and strengthen community...
I&M Bank has been recognized as the number one bank in the Kenya Banking Consumer Sentiment on Social Media Index 2024 powered by Data EQ. This...
Abbey Mortgage Bank, a renowned financial institution celebrated for its dedication to excellence and customer satisfaction, has revamped its...
Abbey Mortgage Bank, a renowned financial institution celebrated for its dedication to excellence and customer satisfaction, has revamped its mobile...
Kenyan police have fired tear gas to disperse small groups of anti-government protesters in the capital, Nairobi, demanding better governance as a new...
A man arrested on suspicion of killing a number of women and dumping their bodies in an old quarry escaped from police custody in the Kenyan capital...