Some readers, mainly from insurance companies, criticised my two recent articles about the industry’s slow adoption of technology to speed up the...

A new study exploring the use of GenAI in insurance suggests that nine in 10 insurers plan to invest in GenAI in the next year. Despite this...

Advertorial Generali, one of Europe’s leading insurers, has strengthened its commitment to expatriate customers in Spain after closing the...

Drivers involved in car crashes are being warned about scam companies who intercept insurance claims and hold cars hostage to elicit a ransom.

Drivers involved in car crashes are being warned about scam companies who intercept insurance claims and hold cars hostage to elicit a ransom.

NSIA Insurance recently concluded its Customer Service Week celebrations with a special medical outreach initiative in partnership with Beacon Health...

The New South Wales government will expand the functions of its Energy and Water Ombudsman to include handling complaints around renewable energy...

“The purpose of a business is to create a customer.”

OREA is proposing reforms for the final phase of TRESA, including additional education for new Realtors, expanded regulatory oversight and stricter...

The 25th anniversary of the Public Services Ombudsman highlights transparency and accountability in Gibraltar’s public services, the current holder...