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Maroc Maroc - ARMCHAIRMAYOR.CA - A La Une - 18/Jan 00:35

CITY – Residents cite communications, street problems as big issues

Kamloops residents are generally more satisfied with life in their city than they are dissatisfied, but less satisfied than they used to be. That seems to be the overall conclusion of the 2024 Citizen Satisfaction Survey, the results of which were released today (Jan. 17, 2025). Seventy-five per cent rated their quality of life as good or very good but it was less than in 2022. Satisfaction with communications and public engagement is down to 56 per cent from 71 per cent in 2022 and 83 per cent in 2019. Sixty-five per cent felt they get good value for their tax dollars. The study concluded that the two main areas of focus should be communications/ public engagement, and improvements to infrastructure. “The survey highlights that resident satisfaction is not only based on services provided by the municipality,” a City statement says. “When asked about the most important issue facing the community that should receive the greatest attention from local leaders, residents overwhelmingly identified non-municipal services, such as homelessness, crime and safety, and drugs. “In addition, residents prioritized family doctors/health care for Council advocacy efforts, followed by mental health and addiction support.” The survey, done both by phone and online, was [...]

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