Alexa is one of the virtual assistant services offered by Amazon, and is also provided through the integration of a number of devices. Most recently,...
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Microsoft today is ready to invest heavily in the arena of artificial intelligence, including integrating it into the Windows operating system, in addition to their various services, including Office and even Bing. Most recently, the computing giant also shared that it will introduce a number of specialized services and equipment to help customer service centers.With this step, it is expected to help the customer service center in solving the problems faced by a customer faster. It is also expected to be able to be integrated with each service's chatbot in solving user problems faster – before being connected to a human who answers the call.Microsoft is targeting the introduction of these services and offerings by July 1, 2024.Previously, among the local providers who have stated that they will use artificial intelligence in customer service is Grab, through the integration of OpenAI software.
Alexa is one of the virtual assistant services offered by Amazon, and is also provided through the integration of a number of devices. Most recently,...
Google today held a Google Cloud Day event in Malaysia, sharing a number of things involving the cloud computing arena and also being the main focus...
Artificial intelligence (AI) has become a norm lately especially in the world of technology. This is because the use of AI to some extent can help...
SoftBank is now reportedly looking to invest in an artificial intelligence service that also integrates search support, called Perplexity AI. The...
Apple at the last WWDC 2024 announcement, has introduced Apple Intelligence which brings generative artificial intelligence support to iPhone, Mac,...
Google is ready to introduce a chatbot based on artificial intelligence, named Gemini. Now, apart from that, Google also reportedly wants to give...
At the Computex Taipei event earlier this month, Intel introduced their latest series of laptop processor chips, Intel Lunar Lake which saw it enter...
Samsung today officially announced their next Galaxy Unpacked event which will be held on 10 July 2024. At the event, Samsung is expected to introduce...
Huawei has today announced the introduction of their upcoming operating system, HarmonyOS Next which will move away from a complete reliance on...
Citigroup Inc. predicts that artificial intelligence will likely replace more jobs in banking than in any other industry. The technology is set to...