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Maroc Maroc - EXECUTIVE.FRANCHISEBUSINESS.COM.AU - A La Une - 17/Jan 00:15

BOQ sanctioned for charging deceased customers

The Bank of Queensland has been sanctioned for charging a total of $158,834 in fees and interest to the estates of deceased customers. Over a four-year period to 2023 the bank and its subsidiary brands BOQ Specialist and Virgin Money Australia failed to stop or refund more than 2500 erroneous charges. The Banking Code Compliance […]

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