More than 340 calls were waiting to be answered when the critical incident was declared.
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Patients waiting many hours for ambulances to arrive, while those phoning 999 struggle to get through
More than 340 calls were waiting to be answered when the critical incident was declared.
The message comes after the Welsh Ambulance Service declared a critical incident on Monday evening.
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Bosses urge people to be mindful of calling 999 unnecessarily amid "significant pressures".
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The Royal Liverpool University Hospital declares a "critical incident" due to the pressures on A&E.
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