SPGI benefits from the increasing demand for business information services and the deployment of generative AI technology to improve customer...
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Verizon CEO Hans Vestberg reportedly predicted generative AI will help the operator retain 100,000 subscribers this year by proactively identifying why they were calling customer care.
SPGI benefits from the increasing demand for business information services and the deployment of generative AI technology to improve customer...
T-Mobile US forged a multi-year agreement to provide OpenAI with customer data for what the pair claimed is the "first ever intent-driven AI...
Industry group TM Forum joined forces with Amazon Web Services to develop a generative AI tool to help operators benchmark, prioritise and deploy the...
Microsoft introduced a series of generative AI (GenAI) based office productivity tools at the recent “Microsoft 365 Copilot: Wave 2” event,...
A widespread Verizon outage is causing iPhones and Android devices to enter SOS mode, preventing them from making mobile calls unless they use WiFi...
LIVE FROM M360 APAC, SEOUL: e& group CEO Hatem Dowidar (pictured, right) argued AI enables operators to do much more than streamline customer care and...
Việt Nam has emerged as a key player in the development of Generative AI (GenAI), securing the second position in ASEAN for the dynamism and growth...
The EDISON Alliance, a World Economic Forum initiative, has successfully connected over 1 billion people globally – ahead of its initial 2025...