Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, and enhancing user...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, and enhancing user...

Zapier reports on the risks of wasted AI tool subscriptions, highlighting common pitfalls and offering four strategies to maximize AI investment....

Zapier reports on the risks of wasted AI tool subscriptions, highlighting common pitfalls and offering four strategies to maximize AI investment....

This week’s Future of TV Briefing looks at how agentic AI can enable TV networks to automate the sales of complex linear TV ad packages.

Bank Verification Number (BVN) has become an indispensable part of banking in Nigeria, serving as a unique identifier for each bank customer across...

UAE residents are increasingly integrating AI chatbots into daily life, from shopping and work to complex decision-making. With adoption rates among...

UAE residents are increasingly integrating AI chatbots into daily life, from shopping and work to complex decision-making. With adoption rates among...

The Independent Communications Authority of South Africa (Icasa) has unveiled a significant overhaul to its consumer-protection regulations in the...