AI agents are poised to transform productivity for the world’s billion knowledge workers with “knowledge robots” that can accomplish a variety...
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The emergence of AI agents is poised to bring profound changes to the contact centre industry, writes RYAN FALKENBERG, CEO of CLEVVA.
AI agents are poised to transform productivity for the world’s billion knowledge workers with “knowledge robots” that can accomplish a variety...
It’s hard to imagine the fast-paced world of e-commerce without exceptional customer support, as it can make or break your business. And it seems...
In today’s rapidly expanding technological landscape, AI is no longer an optional investment. Greg Williams, UiPath’s Regional Vice...
Jamaican call centre agents are being warned to brace themselves for a wave of job cuts as artificial intelligence (AI) becomes the preferred tool for...
The human brain is the biggest energy consumer in the body, and we tend to reduce energy consumption and try to minimize cognitive load. We are...
Tasks, done autonomously. OpenAI could release its agentic AI tool that could, in theory, autonomously do tasks for you by taking control of your...
While generative artificial intelligence (GenAI) significantly shaped team collaboration platforms in 2024, its influence will only continue in 2025....
As the preeminent Igbo sociocultural organization, Ohanaeze Ndigbo unequivocally stands as a bastion of truth, justice, and integrity in Nigeria’s...
The CEO of Omnicom Digital discussed the pending IPG acquisition while in Las Vegas for the Consumer Electronics Show.
Survey Highlights Expectations for Continued Commission Rate Stability in 2025 TORONTO & NEW YORK--(BUSINESS WIRE)--The Real Brokerage Inc. (NASDAQ:...