However, the Big Tech companies deny doing so to Mashable. Companies want to know what potential customers are searching for online. Using that...
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Only 14% of customer service and support issues are fully resolved using self-service, according to a new survey by Gartner – even for issues that customers describe as “very simple”, only 36% resolve fully in self-service. While many organisations have made considerable investments in self-service capabilities, the Gartner survey of 5 728 customers revealed that […]
However, the Big Tech companies deny doing so to Mashable. Companies want to know what potential customers are searching for online. Using that...
However, the Big Tech companies deny doing so to Mashable. Companies want to know what potential customers are searching for online. Using that...
According to a new report by ACCA and Chartered Accountants ANZ, in collaboration with PwC, finance teams have just five years to transform or face...
The partnership between Indonesia and Singapore in the realms of digital and technological advancements has emerged as a promising collaborative...
The partnership between Indonesia and Singapore in the realms of digital and technological advancements has emerged as a promising collaborative...
According to a survey conducted by the Finnish Shareholders’ Association, the Finnish Foundation for Share Promotion and T-Media, the most...
According to a survey conducted by the Finnish Shareholders’ Association, the Finnish Foundation for Share Promotion and T-Media, the most...
Nearly the whole of the professional, intellectual, and government class has betrayed the cause of universal human liberty in our times. But among...