Consumer NZ is backing allegations against Jetstar, saying the airline put illegal caps on compensation for cancelled flights.
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NZ’s competition watchdog will file charges against low-cost carrier Jetstar over claims it misled customers about their rights to compensation when flights were delayed or cancelled.
Consumer NZ is backing allegations against Jetstar, saying the airline put illegal caps on compensation for cancelled flights.
Consumer NZ is backing allegations against Jetstar, saying the airline put illegal caps on compensation for cancelled flights.
Some flights were cancelled, while others were delayed due to severe weather conditions and the suspension of certain Instrument Flight Procedures.
The Commerce Commission claims the airline discouraged consumers from seeking compensation. The airline apologised for errors.
The Commerce Commission claims the airline discouraged consumers from seeking compensation. The airline apologised for errors.
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Jetstar has been accused of misleading travellers about their rights. What can you demand?