The award builds on decades of AI expertise, underscoring its role in helping brands forge deeper, more meaningful customer connections MIAMI —...

As the European Accessibility Act deadline looms, businesses need to act swiftly to ensure their websites are accessible for people […]

As the European Accessibility Act deadline looms, businesses need to act swiftly to ensure their websites are accessible for people […]

Mwanga is a pioneer tech-driven debt recovery and business support outsourcing company with a vision to be the leading extension to global teams in...

Tapping a card or smartphone at the point of sale is rapidly taking off as a payment method in South Africa.

The world-renowned Customer Experience Awards is launched in South Africa for the first time ever, giving local, home-grown brands an opportunity to...

Davao City—Business process outsourcing (BPO) firm ibex is expanding its Philippine operations by opening its second customer service center in a...

Davao City—Business process outsourcing (BPO) firm ibex is expanding its Philippine operations by opening its second customer service center in a...

Airbus has opened a new customer support center in Johannesburg, South Africa, aiming to boost local presence and expand the African ecosystem.  The...