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Maroc Maroc - IIPGH.ORG - A La Une - 11/Aug 08:01

Unveiling the economic impact of GBS: A window of opportunity for Ghana

The GBS sector has proven to be a major employment engine worldwide. According to recent industry reports, GBS has created in 2023 alone an estimated 5 million jobs globally. These job roles include platform and digital service delivery, coding, software development, tech support, contact center agents, helpdesk support agents, back-office operations, content management services, payroll and HR services, and web services.

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